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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Costa Mujeres, Cancun, Mexico, 77400
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Pool Side King Room
Max:
2 persons
510 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Private pool
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Grand Family Pool Side Suite
Max:
2 persons
640 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Private pool
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King Suite
Max:
2 persons
510 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 8.9 mi
Airports
Isla Mujeres (ISJ) 9.1 mi
Cancun (CUN) 20.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Boulevard Costa Mujeres, Cancun, Mexico, 77400
Map view
street view
Boulevard Costa Mujeres, Cancun, Mexico, 77400
Nearby
Punta Sam
Puerto Amada
1700 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Clean facilities
Spacious rooms
Dining hours limited
Service mix-up
8.2/10
Great
Rooms
8.6
Location
7.0
Service
7.2
Dining
5.8
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 1565 reviews
Adam
United Kingdom, March  2025
7.4/10

The resort offers impressive and spacious rooms that really stand out, though the dining scene could use some organization to enhance the experience. The staff were particularly wonderful, with a special mention to Paula who worked tirelessly. Although it’s quite remote and you’ll have to rely on expensive taxis, the natural beauty surrounding the place is truly captivating. Overall, it's a good value for a relaxing getaway, but there are areas that could be improved.

Rooms
9.0
I found the rooms to be large and quite impressive, featuring modern fixtures that added a nice touch. They made my stay feel comfortable and luxurious.
Service
8.0
The service was great; everyone was so nice and helpful. Paula really stood out, managing double shifts and always with a smile.
Location
7.0
The resort is a bit remote, located far from the main part of Cancun, which we knew beforehand. It’s surrounded by beautiful nature, though getting around was a challenge due to pricey taxi fares.
Dining
5.0
Dining was a mixed experience. I noticed long lines and a bit of chaos in the restaurant, which made things frustrating at times, but the buffet had some decent offerings.
Facilities
8.0
The resort offered a choice between two main pools—one lively and the other more tranquil, which I appreciated for those quieter moments.
Amelia
United Kingdom, February  2025
7.8/10

My stay at this resort spa was largely enjoyable, thanks to the spacious and clean rooms, which felt just like my own apartment. The service was a bit of a mixed bag, with some staff being incredibly friendly while others were less so. The dining options were quite varied, with excellent food at the restaurants, but I did feel the breakfast buffet could use a bit more variety. Overall, the value for money was decent, but I wish the Wi-Fi had been complimentary.

Rooms
9.0
The rooms were spacious, modern, and impeccably clean, complete with a walk-in closet and a lovely balcony.
Service
7.0
While some staff members were incredibly helpful, there were moments where the service felt lacking, especially in regards to handling local taxi fares.
Location
8.0
The hotel is a bit away from the main part of Cancun, but I appreciated that they offered free transportation to the marina and excursions.
Dining
7.0
The dining experience was excellent with diverse options in the restaurants, but I found the breakfast offerings a bit limited.
Facilities
8.0
Facilities were generally nice, with a great pool, but the organization could have been improved.
Joseph
United Kingdom, January  2025
7.0/10

I had a wonderful time at this resort spa! The rooms were spacious and incredibly comfortable, plus the outdoor lounge was a lovely touch. The staff was very attentive and helped create a friendly atmosphere, although I did feel a bit overwhelmed by the sales pitch for their club membership. While the dining options were decent, they could use a bit more variety and better cooking on meat orders. Overall, it was a good value for the experience, although a couple of areas could be improved.

Rooms
9.0
The rooms were large, clean, and really comfortable. I had the best pillows I've ever slept on, and my room seemed to have a private outdoor lounge area that added a nice touch.
Service
7.0
The staff members were friendly and nice, making my stay enjoyable. I particularly appreciated the Taco station chef and the bartenders who brightened my evenings, though there seemed to be too few staff available.
Location
6.0
The resort had a beautiful ambiance and well-maintained grounds, but it was a bit far from downtown, making it challenging to explore outside without relying on expensive taxis.
Dining
5.0
The dining experience was decent but could definitely improve. One of the restaurants was closed during my stay without any prior notice, and I had some issues with meat being overcooked when I ordered.
Facilities
8.0
The resort facilities were enjoyable, especially the pool area that was well-kept and inviting for a day of relaxation.
Benjamin
United Kingdom, December  2024
6.4/10

My stay at the resort spa was quite pleasant, with clean facilities and a relaxing atmosphere that truly felt like home for a few days. The rooms were nice but not overly impressive, and while the service had its ups and downs, it generally balanced out. The dining options could use some improvement, particularly with breakfast hours. Overall, I felt like I got decent value for my money.

Rooms
7.0
The room was average, well-decorated, and offered clean facilities. I particularly enjoyed the spaciousness and the big balcony.
Service
7.0
Service was excellent in most areas, although there was a mix-up with a double charge on my card for airport transportation that I'm still disputing. The staff was friendly and accommodating overall.
Location
6.0
Although the hotel was a bit far from downtown Cancun, the free transportation to the marina and excursions made it less of an issue. However, there were a few miscommunications that could have been better organized.
Dining
5.0
Dining options included a buffet that had a variety of dishes. I'd love for them to keep the restaurants open throughout the day for more flexibility, as breakfast was lacking on variety.
Facilities
7.0
The resort had decent facilities, including good swimming pools that added to the comfort of my stay. However, I wish there were more amenities available for guests.
Clean facilities
Dining hours limited
Reese
United Kingdom, November  2024
7.8/10

I had a lovely experience at this hotel, enjoying the spacious and comfortable rooms, along with the beautiful beach view right from the restaurant. It felt very peaceful being away from the hustle and bustle of Cancun, but I did face some issues with service not being as responsive as I expected, particularly in the restaurant. Overall, I appreciated the unique setting and the amenities available, making it a great spot for relaxation.

Rooms
9.0
The rooms were huge and mega comfortable, offering plenty of space to unwind.
Service
7.0
The staff was wonderful, always accommodating and kind, but I did notice some lapses in tidiness as towels weren't replaced consistently.
Location
8.0
The location was extremely nice, situated away from the crowded areas, providing a beautiful and clean beach experience.
Dining
7.0
Dining was a highlight, especially having breakfast at Beloved restaurant with a stunning sea view, but I encountered long lines and a bit of disorganization during peak hours.
Facilities
8.0
The amenities were fantastic, including a clean beach and a lovely spa, but I had hoped for better responsiveness in service.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room